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Help and Support

Here for you

MAKE AN ENQUIRY

We’re here to help

Click to make an enquiry, find your nearest Dealer and find support when you need it.

Email

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Have a question? Get in touch


Contact

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Find a dealership

Locate your closest Toyota Dealership


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Contact a Dealer

Speak with a member of your local dealership

CONTACT

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Roadside Assist

Help when you need it most


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Accident repairs

Find an approved repairer


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toyota recalls

Toyota recalls

Find out if your vehicle has been affected


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Takata recalls

Find out if your vehicle is affected by a Takata recall

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DPF Information

DPF information

Find out if your diesel vehicle is affected


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VEHICLE DELAYS AND AVAILABILITY

Global vehicle demand currently exceeds supply

Toyota is experiencing longer wait times for new vehicle deliveries. We apologise to our customers and understand this is frustrating. We thank you for your ongoing patience. For questions about the status of your individual vehicle order, please contact your preferred Toyota Dealer today.

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Financial hardship

 

We understand that life doesn’t always go to plan, but we can help get you back on track.

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myToyota

 

A digital logbook and easy way to make service bookings plus enjoy exclusive rewards and prizes.

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At Toyota, we’re always here to help.

2020 gave us all challenges we weren’t able to predict, but we’re doing everything we can to get through it together.

CONTACT US

Get in touch

Whatever you need, our team of experts is on-hand and ready to help.

General Enquiries*

1800 869 682
guestexperience@toyota.com.au

Mon-Fri 9am - 5:30pm AET

Toyota Finance

137 200 (Australia)
+61 8 8291 3990 (International)
toyotafinance@toyota.com.au

Mon-Fri 8.30am - 5.30pm AET

Toyota for Business

1800 679 247
tfcc@toyotafleetaustralia.com.au

Mon-Fri 8.30am - 5.30pm AET

Toyota Link

1300 922 873

7.00am - 8.00pm AET

Toyota Insurance

1300 880 182
Mon-Fri 8.30am - 7.00pm AET

Roadside Assistance

137200
24/7 support

*Translation services are available at this number or via the Translating and Interpreting Service (TIS). If you are deaf or have a speech impairment, we can provide easy access to the National Relay Service.

ADDITIONAL RESOURCES

Find the right answer

Life is unpredictable, but we hope we can provide you with an answer for whatever Toyota related question you have.

FAQ

Frequently Asked Questions

Have a question? Get in touch

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Glossary

A guide to Toyota terms and products

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buyers guide

Buyers Guide

Help navigating the purchase of a Toyota

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Complaint Resolution

Complaint Resolution

Information about the complaint handling process

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Statements and Policies

Ethical conduct

The following documents outline our commitment to fair and ethical business practices.

Anti-Modern Slavery Statement

Anti-Modern Slavery Statement

How we assess and address the risk of modern slavery


Our global statement

Toyota australia statement

Toyota finance statement

Whistleblower Protection Policy

Whistleblower Protection Policy

Encouraging and supporting ethical conduct


Toyota australia statement

Toyota finance statement

Discover

There's more to us

Learn more about Toyota and our vision for the future.

Community

How we support Australia and your community


EXPLORE

Business and News

Keep up to date with everything Toyota


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Mobility and Innovation

We're changing the future by providing mobility for all


EXPLORE

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