{{ disclaimer.title }} {{ disclaimer.description }}
Toyota Car Insurance is a comprehensive car insurance policy with a high level of protection for all Toyota vehicles, providing additional benefits exclusive to Toyota owners.
For accidental loss or damage to your vehicle, as well as loss or damage to other people's vehicles and property.
For environmental and weather-related damage to your vehicle.
For loss or damage to your vehicle as result of theft or vandalism.
When we authorise repairs to your vehicle, the work is guaranteed for the life of the vehicle.
We'll protect the integrity of your Toyota by using Toyota Genuine Parts for authorised repairs within the first five years of the vehicle's original registration.
If your vehicle is damaged beyond repair and less than three years old, we’ll replace it with a new one.
What you can add to your policy:
Excess-free glass cover option
If you pay the additional premium for the Excess-free glass cover option we will repair and replace your vehicle’s windscreen, sunroof or window glass if accidentally damaged, with parts which are compliant with Australian Design Rule standards. You will not be required to pay any type of excess that applies to your policy for the first glass cover claim where glass breakage is the only damage sustained to your vehicle.
If you are claiming on a second or subsequent occasion for glass cover damage during the period of cover, you will need to pay the basic excess and any voluntary excess that applies to your policy.
Rental car following accidental damage
If you pay the additional premium for this optional benefit, you will be provided with the convenience of a rental car while your vehicle is being repaired or if deemed a total loss. We will either arrange a rental car for you and pay the daily hire rate, or alternatively authorise you to arrange a rental car for up to 14 days, or alternatively, we will authorise you to arrange a rental car.
Where we authorise you to arrange a rental car, we will reimburse you up to a maximum of $100 per day (inclusive of insurance). We will provide this rental car benefit: for a maximum period of 14 days; until your vehicle has been repaired and is able to be driven; or the date we settle your claim if your vehicle is a total loss, whichever happens first.
Please refer to the ‘Additional Terms and Conditions – Our standard conditions for rental cars’ section of the Comprehensive Motor Vehicle Insurance Policy for our standard conditions (including insurance cover for the rental car) which apply to all rental car benefits in this policy.
In addition to everything covered by the Comprehensive Motor Vehicle Insurance Policy, Toyota owners benefit from the only comprehensive car cover built for Toyota vehicles. You'll enjoy the same quality and reliability you expect from your Toyota.
No matter what happens to your vehicle, with Toyota Genuine Insurance you can count on quality.
Toyota has built a reputation on reliability and you can expect the same from Toyota Genuine Insurance – we’ve always got your back.
We cover travel expenses up to $500 from your accident, and in the event of a stolen car we’ll provide a rental car.
Toyota Comprehensive Car Insurance Policy and Product Disclosure Statement
Effective for new business policies commencing on or after 25th March 2021 and renewal policies with a start date on or after 5th April 2021.
Toyota Car Insurance Premium Excess and Claims Guide
Effective for new business policies commencing on or after 25th March 2021 and renewal policies with a start date on or after 5th April 2021.
Toyota Insurance Financial Services Guide
Toyota Insurance Family and Domestic Violence Policy
Toyota Insurance recognises that Family and Domestic Violence is a serious issue that may be affecting our customers and we are strongly committed to supporting them. This policy sets out how we will support those affected by Family and Domestic Violence.
Toyota Insurance Complaints Guide
Effective from 1 July 2021, please refer to this guide for information about how Toyota Insurance will handle any complaints that you may have.
Toyota Insurance Product Governance Policy
Toyota Insurance is committed to providing our customers with products that are suitable for their needs and meet their expectations. This policy outlines how we respond to customer needs and expectations in our approach to the design, distribution and regular review of our products.
Target Market Determination document
Supplementary Product Disclosure Statement
This SPDS, dated 8 December 2022, updates and should be read in conjunction with the Toyota Comprehensive Motor Vehicle Insurance Policy and Product Disclosure Statement with preparation date: 5 February 2021 and any other applicable SPDS we may have given you.
Toyota Insurance Financial Hardship Guide (TIN223)
Toyota Insurance understands at times, you may be experiencing financial hardship and we are committed to supporting you. Please refer to this Guide to understand the type of financial hardship support that may be available to you, along with information on how to apply for support.
Scheme for the transfer insurance business
Aioi Nissay Dowa Insurance Co. Ltd to Aioi Nissay Dowa Insurance Company Australia Pty Ltd.
Aioi Nissay Dowa Insurance Co. Ltd to Aioi Nissay Dowa Insurance Company Australia Pty Ltd.
Aioi Nissay Dowa Insurance Co. Ltd to Aioi Nissay Dowa Insurance Company Australia Pty Ltd.
Actuarial report on scheme transfer
Aioi Nissay Dowa Insurance Co. Ltd to Aioi Nissay Dowa Insurance Company Australia Pty Ltd.
Our team of claim consultants are here to give you a helping hand when you need it the most.